- Passengers are required to obey ALL reasonable requests from the driver. The driver is empowered to require a passenger to exit the bus for non-compliance of guidelines / regulations or contact PRT Administration and/or local law enforcement for assistance.
- Passengers (including those with Monthly Passes) may not ride beyond two (2) loops of the original location of boarding the bus. Passengers paying a fare may not ride beyond original location of boarding the bus without paying an additional fare.
- Buses are only allowed to use designated bus stops (PRT bench, sign, and/or shelter), be sure to be at the bus stop a few minutes early.
- PRT bus pass, or proper identification card for reduced fare, must be ready and displayed to driver at boarding.
- Correct fare required upon boarding, as PRT drivers do not have the ability to give change.
- Always use available seating. When capacity requires you to stand, use handrails and overhead rails, if available. Standing and sitting in the stairwells is prohibited.
- No standing allowed on any of the commuter routes.
- Remain behind yellow or white lines on floor when bus is in motion.
- Remain seated or wait until bus has come to a complete stop before exiting or boarding.
- Wait until bus departs stop before crossing street.
- Conversations with the driver, which distract from safely operating the bus, are prohibited.
- Aisles are to remain clear of all items including bikes, strollers, folding shopping carts, and baggage. Bikes are permitted inside the bus only when a bike rack is not available. Strollers and folding shopping carts should be collapsed prior to boarding the bus. Items beyond what one can reasonably carry are not permitted.
- Objects within the bus (basketballs, skateboards, etc.) are required to be under control.
- Objects shall not be thrown out bus windows.
- For safety reasons, parents are required to control children.
- Passengers must keep head, hands, and other body parts in the bus.
- Dangerous, disorderly, lewd or offensive conduct not permitted.
- Inappropriate conduct with or towards other passengers is prohibited.
- Passengers who fight, use profane language, violate PRT rules, or threaten other passengers are subject to be removed or arrested by the police.
- No food and drinks allowed, except those in closed containers.
- Drinking of alcohol or use of illegal drugs is prohibited. Passengers causing a disturbance or hazard due to these substances may be asked or required to exit the vehicle.
- Inappropriate conduct due to alcohol or illegal drugs is prohibited.
- Smoking or use of e-cigarettes is prohibited on buses and at all bus stops.
- Earphones are required for audio and video devices. Loud noises are prohibited.
- Individuals with a communicable illness are encouraged to not board any PRT vehicle.
- Littering, vandalism, or willful destruction of PRT property is prohibited.
- Shirts, footwear, and other appropriate clothing are required. Obscene attire is prohibited. Skates and rollerblades must be removed and replaced with other footwear.
- Passengers are required to maintain a level of reasonable non-offensive personal hygiene.
- Only service animals trained to assist a person with a disability allowed and the caring for is the responsibility of the passenger or personal care assistant.
- Federal regulations prohibit flammable or explosive materials on transit vehicles, such as automobile batteries. (Oxygen tanks & batteries on electric wheelchairs are exempt)
Passenger Bus Guidelines & Safety Regulations
Updated October 2023