Compliance

Pocatello Regional Transit (PRT) complies with the Americans with Disabilities Act (ADA) of 1990, which prohibits discrimination based on disability; Title VI of the Civil Rights Act of 1964, which prohibits discrimination based on race, color, or national origin; Equal Employment Opportunity (EEO), which prohibits discrimination toward an employee or job applicant based on race, color, religion, national origin, sex, age or disability; and Disadvantaged Business Enterprise (DBE), which requires FTA funding recipients to comply with the DBE regulations (49 CFR Part 26).

 

AMERICANS WITH DISABILITIES ACT

Pocatello Regional Transit (PRT) is committed to operating its programs and services in accordance with the Americans with Disabilities Act (ADA) of 1990, which prohibits discrimination based on a disability.

Reasonable Modification

In accordance with the ADA and directives from the Federal Transit Administration, PRT will make every effort, to the maximum extent feasible, to ensure that a person with a disability has access to, and benefits from, its services. To ensure equality and fairness, PRT is committed to making reasonable modifications to its policies, practices and procedures to avoid discrimination and ensure programs and services are accessible to individuals with disabilities.

Reasonable modifications do have limitations and are not intended to:

  • Cause a direct threat to the health and safety of others
  • Create undue financial and administrative burdens
  • Constitute a fundamental alteration to a service
  • Not necessary to provide equal access to a PRT service

Considerations when making a reasonable modification request:

  • Individuals requesting modifications shall describe what they need in order to use the service.
  • Individuals requesting modifications are not required to use the term “reasonable modification” when making a request.
  • Whenever feasible, requests for modifications shall be made and determined in advance, before the transportation provider is expected to provide the modified service, for example, during the paratransit eligibility process or through customer service inquiries.
  • Where a request for modification cannot be made and determined in advance (e.g., because of a condition or barrier at the destination of a paratransit or fixed route trip of which the individual with a disability was unaware until arriving), operating personnel of the company will determine of whether the modification should be provided at the time of the request.

The request must identify the modification needed in order to use the service. Whenever feasible, please make the request in advance, before the modification is needed to access the service. Within the scope of the ADA and reasonable modification, if PRT denies a request it will make every effort, to the maximum extent feasible, to ensure that a person with a disability has access to, and benefits from, its services.

Please contact the following to request a reasonable modification:

Pocatello Regional Transit
Attn: PRT Director
5815 South 5th Avenue, Pocatello, ID 83204
Phone: 208-232-5057
Email: prt@pocatello.gov

Making an ADA Complaint

If you believe you have been discriminated against based on a disability, you may file a complaint with PRT by completing the ADA Complaint Form. Please note that we encourage, though do not require, individuals to first file a complaint directly with PRT so resolution to a situation may be resolved at the local level. Complaints should be filed within 180 days of the alleged violation. At the conclusion of our investigation, you will receive a letter outlining our findings. During a complaint investigation process, PRT will analyze allegations for possible deficiencies. If deficiencies are identified, we will work to correct them within 30 days.

For further information or inquiries, please contact:

Pocatello Regional Transit
Attn: PRT Director
5815 South 5th Avenue, Pocatello, ID 83204
Phone: 208-232-5057
Email: prt@pocatello.gov

A complaint may also be mailed directly to the Federal Transit Administration:

Office of Civil Rights
Federal Transit Administration
1200 New Jersey Avenue, SE
Washington, DC 20590

 

TITLE VI

Pocatello Regional Transit (PRT) is committed to complying with Title VI of the Civil Rights Act of 1964 requirements and protecting those accessing transit services from discrimination on the basis of race, color or national origin. To ensure this, PRT is required to submit a Title VI Program to the Federal Transit Administration (FTA) which outlines the efforts taken to ensure compliance with our federal obligations.

Making a Title VI Complaint

If you believe you have been discriminated against based on Title VI, you may file a complaint with PRT by completing the Title VI Complaint Form. Please note that we encourage, though do not require, individuals to first file a complaint directly with PRT so resolution to a situation may be resolved at the local level. Complaints should be filed within 180 days of the alleged violation. At the conclusion of our investigation, you will receive a letter outlining our findings. During a complaint investigation process, PRT will analyze allegations for possible deficiencies. If deficiencies are identified, we will work to correct them within 30 days.

For further information or inquiries, please contact:

Pocatello Regional Transit
Attn: PRT Director
5815 South 5th Avenue, Pocatello, ID 83204
Phone: 208-232-5057
Email: prt@pocatello.gov

A complaint may also be mailed directly to the Federal Transit Administration:

Office of Civil Rights
Federal Transit Administration
1200 New Jersey Avenue, SE
Washington, DC 20590

 

EQUAL EMPLOYMENT OPPORTUNITY

Pocatello Regional Transit (PRT) complies with Equal Employment Opportunity (EEO), which prohibits discrimination toward an employee or job applicant based on race, color, religion, national origin, sex, age or disability. To ensure this, PRT is required to maintain an EEO Plan by the Federal Transit Administration (FTA) which outlines the efforts taken to ensure compliance with our federal obligations.

Making an EEO Complaint

If you believe you have been discriminated against based on race, color, religion, national origin, sex, age or disability, applicants or employees should contact the City of Pocatello Human Resources Department. A complaint may also be filed with the Equal Employment Opportunity Commission (EEOC).

 

DISADVANTAGED BUSINESS ENTERPRISE

Pocatello Regional Transit (PRT) complies with Disadvantaged Business Enterprise (DBE) as required by the Federal Transit Administration (FTA) DBE regulations (49 CFR Part 26). To ensure this, PRT is required to maintain a DBE Program by the Federal Transit Administration (FTA). This program outlines the efforts PRT has taken to ensure compliance with our federal obligations.